Working as part of a team, this role would suit an enthusiastic individual with some helpdesk support experience in a Microsoft Windows environment and a keen interest in all areas of IT.

As a Junior Helpdesk Engineer you will have a hands-on role which will provide you with the unique opportunity to learn a variety of IT skills within a complex infrastructure.

Combining your existing knowledge with the training and mentoring provided, your role and responsibilities will include:

- 1st line desktop support to 2000+ users covering both software and hardware
- Supporting workstations, peripherals, printers

- Setting up new users, desktops, laptops and printers
- Administration of backup software, AV software and maintenance of the security and integrity of the network

This role will grow to the administration of Windows servers and networking.


To succeed as the Junior IT Helpdesk Engineer you must have experience of providing technical support in a Windows environment, and knowledge and experience of MS Active Directory and Office products.

Salary:            To be discussed in the interview

To Apply Send Covering letter with CV to :

F.A.O Human Resources Dept,
System Force IT Ltd
Units 10 & 25 Kestrel Court
Waterwells Business Park,
Waterwells Drive,
Quedgeley,
Gloucester
GL2 2AT

Telemarketing Executive IT

A telemarketing position has arisen working for a market leader in the IT Services Sector, based in our prestigious offices and covering the UK, Ireland and Channel Islands selling the fastest growing specialist service.

This telemarketing executive position will require your new business skills and account management abilities to be first class as well as having a sparking personality, robust attitude and a high level of intelligence. The successful telemarketing sales executive will have bags of ambition as this organisation can offer quick career progression into a field sales executive role and high rewards for success and over achievement. A superb basic is on offer with an OTE and bonus and this is just the beginning.

Salary:            To be discussed in the interview

To Apply Send Covering letter with CV to :

F.A.O Human Resources Dept,
System Force IT Ltd
Units 10 & 25 Kestrel Court
Waterwells Business Park,
Waterwells Drive,
Quedgeley,
Gloucester
GL2 2AT

Or Email hr at systemforce.co.uk

We need people with a strong depth of knowledge in ICT technology and services but the agility of mind to create and implement new technology and process solutions to new problems for the most demanding of clients. Our culture is to exceed client expectations all the time so that they ask for more assistance. The potential is exciting; with the opportunity for financial and career growth huge, but you will need to step up to the challenge.

Support engineers will be trained on new vendor technologies that clients require with a clear development path to pre-sales technical support or on-site technical consultancy open. It is critical that the successful applicants be able to maintain and assure technical solutions in line with the true business need of clients from our central site, using a range of online tools. Close cooperation with client technical teams and our on-site technical consultants is fundamental with the communication skills to help and support over the telephone.

Duties include:

The role requires answering users fault calls and providing technical assistance to users via telephone support or via remote takeover support

The applicant will have a good telephone manner, be very effective at working in team and have a competent knowledge of the technologies listed below:

• Microsoft Windows XP
• Microsoft Windows 2000  
• Microsoft Office 2000/XP/2003 
• Networking TCP/IP 
• PC Hardware knowledge 

Salary:            To be discussed in the interview

To Apply Send Covering letter with CV to :

F.A.O Human Resources Dept,
System Force IT Ltd
Units 10 & 25 Kestrel Court
Waterwells Business Park,
Waterwells Drive,
Quedgeley,
Gloucester
GL2 2AT

Or Email hr at systemforce.co.uk